Dispute Resolution Policy

Last Updated: October 27, 2023

This policy outlines the procedures and steps to be taken in the event of a dispute arising within the Campaigns platform. Our aim is to provide a fair, transparent, and efficient mechanism for resolving conflicts.

1. Scope

  • This policy applies to all users of the Campaigns platform, including creators, brands, and audience members.

2. Reporting a Dispute

  • Users should report any disputes via the designated reporting tool on the platform. 
  • Provide all relevant details, including the nature of the dispute, parties involved, and any supporting evidence.

3. Initial Review

  • Upon receiving a dispute report, the Campaigns team will conduct an initial review to determine the validity of the claim. 
  • Users may be contacted for additional information or clarification.

4. Mediation

  • If deemed necessary, a neutral third-party mediator may be appointed to facilitate communication between the disputing parties. 
  • The mediator will work with both parties to reach a mutually agreeable resolution.

5. Arbitration

  • If mediation fails, the dispute may be escalated to arbitration. 
  • The arbitrator's decision will be final and binding on both parties.

6. Platform Intervention

  • In cases where a resolution cannot be reached through mediation or arbitration, Campaigns reserves the right to intervene and make a final decision. 
  • This may include actions such as removing content, suspending accounts, or other measures deemed appropriate.

7. Confidentiality

  • All dispute proceedings will be confidential, and details will not be disclosed to third parties unless required by law.

8. Liability

  • Campaigns is not liable for any damages or losses resulting from disputes between users. The platform's role is to facilitate resolution.

9. Updates to the Policy

  • This Dispute Resolution Policy may be updated periodically. Users will be notified of any significant changes.

Company
45 Sheppard Ave East Suite 703, Toronto, ON M2N 5W9, Canada

Platform
News - Tips, tricks, hacks, and examples
Console - Account, tokens, and shop management
iPhone App
Android App (coming soon)

Social
@getcampaigns on X (Twitter) ↗
@getcampaigns on YouTube ↗
@getcampaigns on TikTok ↗
@getcampaigns on Linkedin ↗

Legal
Terms of Service
Privacy Policy

Consent Preferences

Copyright © 2024 Rebounty Inc.
All rights reserved.